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Emberbrook

Care home, Thames Ditton

020 3553 8043
  • brighterkind Emberbrook Care Home in Surrey

    creating Magic Moments

    helping wonderful people to love every day

  • brighterkind Emberbrook Care Home in Surrey

    creating Magic Moments

    helping wonderful people to love every day

  • brighterkind Emberbrook in Thames Ditton

    creating Magic Moments

    helping wonderful people to love every day

call for advice:
020 3553 8043

Emberbrook

about our home

Welcome to Emberbrook Care Home

A real home has as much personality as the people who live there. That’s why we’ve made Emberbrook a place you’d be proud of and happy to live in – just as you would your own home.

Excellently situated, Emberbrook Care Home, on the Surrey/London border, is set on a private estate in the pretty village of Thames Ditton, not far from the parks and amenities of Surbiton and Kingston.

 

A home to be proud of

Our home is set across four wings, and three of the wings have their own dining room, large lounge area and a smaller quiet lounge, meaning peace and tranquillity is never far away.

We offer brighterkind care – a person-centred approach that is delivered through quality care, recreation and activities, and food and dining.

brighterkind has been awarded 'Residential Care Provider of the year 2017'. Judges described our ‘Magic Moments’ and ‘Wishing Well’ activities as 'inspirational'.

View more London and Greater London care homes

care types we provide:

To find out more about each of the care types at Emberbrook click on the links below.

contact us

"They have done extremely well to keep residents COVID free. During lockdown they’ve regularly updated me and also made the effort to call me so that I can talk with my mother."

 

Keith M, August 2020

Safety Assured Icon
Safety Assured

At brighterkind friendly, caring teams are ready to welcome new residents and provide them with wonderful care and support.

We want to offer our reassurance to families about moving a loved one into a care home during the pandemic.

find out more
Proactive Infection Control icon
Proactive Infection Control

We're committed to the wellbeing of our residents and never forget how susceptible they can be to infection.

As such, we have robust infection control and prevention policies and procedures and expect high standards from all team members

find out more
Hand Hygiene icon
Hand Hygiene

Handwashing is the most important way to prevent the spread of infection and we’ve made significant investment to encourage increased hand hygiene in line with government advice.

Permanent hand sanitiser stations are in place across all care homes.

find out more
Social Distancing icon
Social Distancing

It goes without saying that we’ve taken all reasonable steps to maintain social distancing in our homes and offices.

We've changed our way of working by limiting visitors on-site and changing how our teams move and work between different areas of our homes.

find out more
PPE Availability and Use icon
PPE Availability and Use

Team members follow guidance to ensure appropriate use of PPE during their working day.

We have a sufficient supply of PPE for our teams and continue to work closely with suppliers to ensure stock levels are maintained

find out more
Ongoing Infection Control Training icon
Ongoing Infection Control Training

All staff complete a thorough induction and ongoing infection prevention and control training before they enter the home.

The training includes a mandatory module on infection control and prevention which has been completed once again.

find out more
Controlled Visits icon
Controlled Visits

Our homes are under constant risk assessment to ensure that visits only take place when absolutely safe to do so.

They are considered on a case-by-case basis at the discretion of the Home Manager and are subject to a number of conditions.

find out more
Minimising Transmission icon
Minimising Transmission

Before entering our homes or offices, everyone is required to complete a health screening process.

The screening is designed to minimise transmission of the virus and includes a health declaration and temperature check.

find out more
Robust Cleaning icon
Robust Cleaning

We are committed to achieving the highest standard of cleanliness and hygiene to control the spread of infection and illness in our homes.

We use a range of support tools to ensure that cleaning and disinfection is carried out effectively.

find out more
Safely Welcoming New Residents icon
Safely Welcoming New Residents

Our caring teams are always ready to welcome those that need care and support into our homes.

We are committed to providing a safe place to live and have put extra measures and infection control protocols in place for everyone’s safety.

find out more
Supporting Team Members icon
Supporting Team Members

We are immensely grateful and proud of our team and the care provided to our residents. For our residents, team members are like a second family.

We know that a happy, looked after and engaged work force is vital.

find out more
Keeping Families Connected icon
Keeping Families Connected

Communication with loved ones is core to the wellbeing of residents, particularly during times of uncertainty.

Our teams are assisting with video calls on a daily basis to ensure residents keep in touch with their nearest and dearest.

find out more
Safer Reunions icon
Safer Reunions

The welfare and safety of residents and team is our number one priority and we recognise that those living in care homes remain vulnerable to Covid-19.

Contact with loved ones is essential though, and we’re following a cautious approach to supporting visits.

find out more
Resident Wellbeing and Happiness icon
Resident Wellbeing and Happiness

We believe in living life to the full and we're passionate about offering vibrant, stimulating activities that help our residents to love every day.

We call these ‘Magic Moments’ and during these unprecedented times, they feel even more special than usual.

find out more
In Partnership with Others icon
In Partnership with Others

We are working with hospitals, healthcare professionals, local authorities and family members to continue to welcome new residents into our homes.

We follow latest government guidance to keep the welfare and safety of all parties our top priority.

find out more
Resident Activities icon
Resident Activities

Throughout the pandemic, we’ve maintained a varied and interesting programme of activities.

Sometimes it’s about adapting to new ways of doing things and still maintaining links with our local community even if we can’t yet get out and about much.

find out more
Close popup button
Safety Assured Icon

Safety Assured

Proactive Infection Control icon

Proactive Infection Control

Hand Hygiene icon

Hand Hygiene

PPE Availability and Use icon

PPE Availability and Use

Ongoing Infection Control Training icon

Ongoing Infection Control Training

Controlled Visits icon

Controlled Visits

Minimising Transmission icon

Minimising Transmission

Robust Cleaning icon

Robust Cleaning

Safely Welcoming New Residents icon

Safely Welcoming New Residents

Supporting Team Members icon

Supporting Team Members

Keeping Families Connected icon

Keeping Families Connected

Safer Reunions icon

Safer Reunions

Resident Wellbeing and Happiness icon

Resident Wellbeing and Happiness

In Partnership with Others icon

In Partnership with Others

Resident Activities icon

Resident Activities

Safety Assured Icon
Your safety is our priority

At brighterkind friendly, caring teams are ready to welcome new residents and provide them with wonderful care and support.

We want to offer our reassurance to families about moving a loved one into a care home during the pandemic.

Proactive Infection Control icon
A dynamic approach to infection prevention

We're committed to the wellbeing of our residents and never forget how susceptible they can be to infection.

As such, we have robust infection control and prevention policies and procedures and expect high standards from all team members

Hand Hygiene icon
Preventing the spread of infection

Handwashing is the most important way to prevent the spread of infection and we’ve made significant investment to encourage increased hand hygiene in line with government advice.

Permanent hand sanitiser stations are in place across all care homes.

PPE Availability and Use icon
Ensuring a safe living space

Team members follow guidance to ensure appropriate use of PPE during their working day.

We have a sufficient supply of PPE for our teams and continue to work closely with suppliers to ensure stock levels are maintained

Ongoing Infection Control Training icon
Training our teams to keep you safe

All staff complete a thorough induction and ongoing infection prevention and control training before they enter the home.

The training includes a mandatory module on infection control and prevention which has been completed once again.

Controlled Visits icon
Case-by-case visits and protocols

Our homes are under constant risk assessment to ensure that visits only take place when absolutely safe to do so.

They are considered on a case-by-case basis at the discretion of the Home Manager and are subject to a number of conditions.

Minimising Transmission icon
Screening everyone who enters our homes

Before entering our homes or offices, everyone is required to complete a health screening process.

The screening is designed to minimise transmission of the virus and includes a health declaration and temperature check.

Robust Cleaning icon
The highest standards of cleanliness

We are committed to achieving the highest standard of cleanliness and hygiene to control the spread of infection and illness in our homes.

We use a range of support tools to ensure that cleaning and disinfection is carried out effectively.

Safely Welcoming New Residents icon
Providing a safe and homely place to live

Our caring teams are always ready to welcome those that need care and support into our homes.

We are committed to providing a safe place to live and have put extra measures and infection control protocols in place for everyone’s safety.

Supporting Team Members icon
Maintaining a happy, and safe team

We are immensely grateful and proud of our team and the care provided to our residents. For our residents, team members are like a second family.

We know that a happy, looked after and engaged work force is vital.

Keeping Families Connected icon
Connecting residents with loved ones

Communication with loved ones is core to the wellbeing of residents, particularly during times of uncertainty.

Our teams are assisting with video calls on a daily basis to ensure residents keep in touch with their nearest and dearest.

Safer Reunions icon
A cautious approach to supporting visits

The welfare and safety of residents and team is our number one priority and we recognise that those living in care homes remain vulnerable to Covid-19.

Contact with loved ones is essential though, and we’re following a cautious approach to supporting visits.

Resident Wellbeing and Happiness icon
Living life to the full

We believe in living life to the full and we're passionate about offering vibrant, stimulating activities that help our residents to love every day.

We call these ‘Magic Moments’ and during these unprecedented times, they feel even more special than usual.

In Partnership with Others icon
Following expert guidance to ensure safety

We are working with hospitals, healthcare professionals, local authorities and family members to continue to welcome new residents into our homes.

We follow latest government guidance to keep the welfare and safety of all parties our top priority.

Resident Activities icon
Engaging activities for mind, body and soul

Throughout the pandemic, we’ve maintained a varied and interesting programme of activities.

Sometimes it’s about adapting to new ways of doing things and still maintaining links with our local community even if we can’t yet get out and about much.

Emberbrook pictures and videos

At brighterkind we believe in living life to the full.

That’s why we’re passionate about creating vibrant, stimulating activities that will help our residents to love every day. We call them: ‘Magic Moments’.

available at this home

brighterkind Emberbrook Care Home in Surrey

available at Emberbrook care home

  • All ensuite rooms
  • Landscaped gardens
  • TV lounge
  • All single rooms
  • Library
  • Cinema
  • Bar
  • On site hairdressing

A warm welcome

brighterkind care homes have a great track record for the warm welcome, customer centric approach and information provided during ‘show rounds’ for prospective residents and their families. We use Feefo to gather genuine, verified reviews from families on their ‘show round’ experience.

our weekly fees

brighterkind pricing

fees for self-funders from £1,530 pw

our awards

quality care
quality care

understanding what quality of life means for everyone here

fun activities
fun activities

we plan experiences to help live life to the fullest

delicious food
delicious food

delicious appetising menus, as good to eat as they are good for you

The standard of comprehensive and holistic care that our relative receives whilst at Emberbrook Care Home is substantially superior to that which they received whilst in other care. As a family we have always been, and remain, deeply appreciative of all the staff members' continuing input, hard work, dedication, compassion and understanding.

Regulator Reports

Inspections are carried out at intervals determined by the inspectorate and homes are provided with a report, a rating and usually also some recommendations to help develop or improve the service. Any recommendations are acted upon promptly. No matter what the rating, it’s well worth having a chat with our team to get the latest on every aspect of our care and service. We’d be happy to talk through any questions you might have.

our latest news

next step

book a visitcontact us

Or call Emberbrook on: 020 3553 8043

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