Houndswood House: Radlett, Hertfordshire: Nursing, Palliative, and Respite Care

Safety Assured

At brighterkind friendly, caring teams are ready to welcome new residents and provide them with wonderful care and support.

We want to offer our reassurance to families about moving a loved one into a care home during the pandemic.

find out more

Proactive Infection Control

We're committed to the wellbeing of our residents and never forget how susceptible they can be to infection.

As such, we have robust infection control and prevention policies and procedures and expect high standards from all team members

find out more

Hand Hygiene

Handwashing is the most important way to prevent the spread of infection and we’ve made significant investment to encourage increased hand hygiene in line with government advice.

Permanent hand sanitiser stations are in place across all care homes.

find out more

Social Distancing

It goes without saying that we’ve taken all reasonable steps to maintain social distancing in our homes and offices.

We've changed our way of working by limiting visitors on-site and changing how our teams move and work between different areas of our homes.

find out more

PPE Availability and Use

Team members follow guidance to ensure appropriate use of PPE during their working day.

We have a sufficient supply of PPE for our teams and continue to work closely with suppliers to ensure stock levels are maintained

find out more

Ongoing Infection Control Training

All staff complete a thorough induction and ongoing infection prevention and control training before they enter the home.

The training includes a mandatory module on infection control and prevention which has been completed once again.

find out more

Controlled Visits

Our homes are under constant risk assessment to ensure that visits only take place when absolutely safe to do so.

They are considered on a case-by-case basis at the discretion of the Home Manager and are subject to a number of conditions.

find out more

Minimising Transmission

Before entering our homes or offices, everyone is required to complete a health screening process.

The screening is designed to minimise transmission of the virus and includes a health declaration and temperature check.

find out more

Robust Cleaning

We are committed to achieving the highest standard of cleanliness and hygiene to control the spread of infection and illness in our homes.

We use a range of support tools to ensure that cleaning and disinfection is carried out effectively.

find out more

Safely Welcoming New Residents

Our caring teams are always ready to welcome those that need care and support into our homes.

We are committed to providing a safe place to live and have put extra measures and infection control protocols in place for everyone’s safety.

find out more

Supporting Team Members

We are immensely grateful and proud of our team and the care provided to our residents. For our residents, team members are like a second family.

We know that a happy, looked after and engaged work force is vital.

find out more

Keeping Families Connected

Communication with loved ones is core to the wellbeing of residents, particularly during times of uncertainty.

Our teams are assisting with video calls on a daily basis to ensure residents keep in touch with their nearest and dearest.

find out more

Safer Reunions

The welfare and safety of residents and team is our number one priority and we recognise that those living in care homes remain vulnerable to Covid-19.

Contact with loved ones is essential though, and we’re following a cautious approach to supporting visits.

find out more

Resident Wellbeing and Happiness

We believe in living life to the full and we're passionate about offering vibrant, stimulating activities that help our residents to love every day.

We call these ‘Magic Moments’ and during these unprecedented times, they feel even more special than usual.

find out more

In Partnership with Others

We are working with hospitals, healthcare professionals, local authorities and family members to continue to welcome new residents into our homes.

We follow latest government guidance to keep the welfare and safety of all parties our top priority.

find out more

Resident Activities

Throughout the pandemic, we’ve maintained a varied and interesting programme of activities.

Sometimes it’s about adapting to new ways of doing things and still maintaining links with our local community even if we can’t yet get out and about much.

find out more

Safety Assured

Proactive Infection Control

Hand Hygiene

PPE Availability and Use

Ongoing Infection Control Training

Controlled Visits

Minimising Transmission

Robust Cleaning

Safely Welcoming New Residents

Supporting Team Members

Keeping Families Connected

Safer Reunions

Resident Wellbeing and Happiness

In Partnership with Others

Resident Activities

Your safety is our priority

At brighterkind friendly, caring teams are ready to welcome new residents and provide them with wonderful care and support.

We want to offer our reassurance to families about moving a loved one into a care home during the pandemic.

find out more

A dynamic approach to infection prevention

We're committed to the wellbeing of our residents and never forget how susceptible they can be to infection.

As such, we have robust infection control and prevention policies and procedures and expect high standards from all team members

find out more

Preventing the spread of infection

Handwashing is the most important way to prevent the spread of infection and we’ve made significant investment to encourage increased hand hygiene in line with government advice.

Permanent hand sanitiser stations are in place across all care homes.

find out more

Ensuring a safe living space

Team members follow guidance to ensure appropriate use of PPE during their working day.

We have a sufficient supply of PPE for our teams and continue to work closely with suppliers to ensure stock levels are maintained

find out more

Training our teams to keep you safe

All staff complete a thorough induction and ongoing infection prevention and control training before they enter the home.

The training includes a mandatory module on infection control and prevention which has been completed once again.

find out more

Case-by-case visits and protocols

Our homes are under constant risk assessment to ensure that visits only take place when absolutely safe to do so.

They are considered on a case-by-case basis at the discretion of the Home Manager and are subject to a number of conditions.

find out more

Screening everyone who enters our homes

Before entering our homes or offices, everyone is required to complete a health screening process.

The screening is designed to minimise transmission of the virus and includes a health declaration and temperature check.

find out more

The highest standards of cleanliness

We are committed to achieving the highest standard of cleanliness and hygiene to control the spread of infection and illness in our homes.

We use a range of support tools to ensure that cleaning and disinfection is carried out effectively.

find out more

Providing a safe and homely place to live

Our caring teams are always ready to welcome those that need care and support into our homes.

We are committed to providing a safe place to live and have put extra measures and infection control protocols in place for everyone’s safety.

find out more

Maintaining a happy, and safe team

We are immensely grateful and proud of our team and the care provided to our residents. For our residents, team members are like a second family.

We know that a happy, looked after and engaged work force is vital.

find out more

Connecting residents with loved ones

Communication with loved ones is core to the wellbeing of residents, particularly during times of uncertainty.

Our teams are assisting with video calls on a daily basis to ensure residents keep in touch with their nearest and dearest.

find out more

A cautious approach to supporting visits

The welfare and safety of residents and team is our number one priority and we recognise that those living in care homes remain vulnerable to Covid-19.

Contact with loved ones is essential though, and we’re following a cautious approach to supporting visits.

find out more

Living life to the full

We believe in living life to the full and we're passionate about offering vibrant, stimulating activities that help our residents to love every day.

We call these ‘Magic Moments’ and during these unprecedented times, they feel even more special than usual.

find out more

Following expert guidance to ensure safety

We are working with hospitals, healthcare professionals, local authorities and family members to continue to welcome new residents into our homes.

We follow latest government guidance to keep the welfare and safety of all parties our top priority.

find out more

Engaging activities for mind, body and soul

Throughout the pandemic, we’ve maintained a varied and interesting programme of activities.

Sometimes it’s about adapting to new ways of doing things and still maintaining links with our local community even if we can’t yet get out and about much.

find out more