We're committed to the wellbeing of our residents and never forget how susceptible they can be to infection.

As such, we have robust infection control and prevention policies and procedures and expect high standards from all team members

It goes without saying that we’ve taken all reasonable steps to maintain social distancing in our homes and offices.

We've changed our way of working by limiting visitors on-site and changing how our teams move and work between different areas of our homes.

All staff complete a thorough induction and ongoing infection prevention and control training before they enter the home.

The training includes a mandatory module on infection control and prevention which has been completed once again.

Before entering our homes or offices, everyone is required to complete a health screening process.

The screening is designed to minimise transmission of the virus and includes a health declaration and temperature check.

Our caring teams are always ready to welcome those that need care and support into our homes.

We are committed to providing a safe place to live and have put extra measures and infection control protocols in place for everyone’s safety.

Communication with loved ones is core to the wellbeing of residents, particularly during times of uncertainty.

Our teams are assisting with video calls on a daily basis to ensure residents keep in touch with their nearest and dearest.

We believe in living life to the full and we're passionate about offering vibrant, stimulating activities that help our residents to love every day.

We call these ‘Magic Moments’ and during these unprecedented times, they feel even more special than usual.