Covid-19: The latest updates from brighterkind - click here

Creating Magic Moments

At brighterkind, we believe in living life to the full. That's why we are passionate about creating vibrant, stimulating activities that will help our residents to love every day. We call them: ‘Magic Moments’.

Keeping Families Connected

Safer Reunions

Resident Wellbeing and Happiness

Keeping Families Connected

Communication with loved ones is core to the wellbeing of residents, particularly during times of uncertainty. Across our homes, teams are assisting with visits and video calls on a daily basis to ensure residents keep in touch with their nearest and dearest.

We've set up dedicated private family Facebook groups to encourage day-to-day communication and our Magic Moments App continues to keep families connected with private email and video messaging, photographs and shared memories. For face-to-face celebrations or family catch-ups, get-togethers via video have proved to be popular with every generation and have become commonplace in our homes.

Our homes have also connected our residents with the local community through Postcard Pals, keeping them engaged and cheery in receiving drawings, letters and cards from local schools and groups.

The present situation has made visiting impossible, but I have been able to speak to my husband, and his nurse and carers whenever I’ve wanted to, including video calls. Their concern for me as his wife has also been very much appreciated. I feel like we are both being cared for. If I can’t look after him, then I can’t think of anywhere else I’d want him to be.

Violet P, wife of resident talking about Ashbourne Court, August 2020

Safer Reunions

The welfare and safety of residents and team is our number one priority and we recognise that those living in care homes remain vulnerable to Covid-19. That said, regular contact with loved ones is essential for the mental and physical wellbeing of our residents, so we're following a cautious approach to supporting visits to our homes.

All visitors are asked to follow our Visitor Protocol, which includes a declaration on arrival, use of PPE, testing and observation of social distancing measures. Each home also has a dedicated Visitor Champion to welcome all visitors and support a successful and safe visit. These measures, along with our high rates of vaccinations for both residents and team members, mean we are able to offer a range of visits including bedroom visits for named individuals, indoor visits in our visiting rooms as well as outdoor and window visits.

We continue to monitor the situation for each home and their local communities and adjust the visiting policy to the current situation, so please check individual website pages for updates or enquire with the Home Manager.

It’s comforting to know that my nan has the best care for her needs and is well looked after. The activities and variety for residents is great, and even those who can’t participate are not forgotten. I love to see the updates posted on social media too, this was particularly comforting during lockdown and a great way of being able to keep in touch with what was being run. I would highly recommend this home.

Carrie M, Granddaughter, about Meyrick Rise Care Home, August 2020

Resident Wellbeing and Happiness

The welfare and safety of residents and team is our number one priority and we recognise that those living in care homes remain vulnerable to Covid-19. That said, regular contact with loved ones is essential for the mental and physical wellbeing of our residents, so we're following a cautious approach to supporting visits to our homes.

All visitors are asked to follow our Visitor Protocol, which includes a declaration on arrival, use of PPE, testing and observation of social distancing measures. Each home also has a dedicated Visitor Champion to welcome all visitors and support a successful and safe visit. 

These measures, along with our high rates of vaccinations for both residents and team members, mean we are able to offer a range of visits including bedroom visits for named individuals, indoor visits in our visiting rooms as well as outdoor and window visitor

 We continue to monitor the situation for each home and their local communities and adjust the visiting policy to the current situation, so please check individual website pages for updates or enquire with the Home Manager.

Keeping Families Connected

Communication with loved ones is core to the wellbeing of residents, particularly during times of uncertainty. Across our homes, teams are assisting with visits and video calls on a daily basis to ensure residents keep in touch with their nearest and dearest.

We've set up dedicated private family Facebook groups to encourage day-to-day communication and our Magic Moments App continues to keep families connected with private email and video messaging, photographs and shared memories. For face-to-face celebrations or family catch-ups, get-togethers via video have proved to be popular with every generation and have become commonplace in our homes.

Our homes have also connected our residents with the local community through Postcard Pals, keeping them engaged and cheery in receiving drawings, letters and cards from local schools and groups.

The present situation has made visiting impossible, but I have been able to speak to my husband, and his nurse and carers whenever I’ve wanted to, including video calls. Their concern for me as his wife has also been very much appreciated. I feel like we are both being cared for. If I can’t look after him, then I can’t think of anywhere else I’d want him to be.

Violet P, wife of resident talking about Ashbourne Court, August 2020

Safer Reunions

The welfare and safety of residents and team is our number one priority and we recognise that those living in care homes remain vulnerable to Covid-19. That said, regular contact with loved ones is essential for the mental and physical wellbeing of our residents, so we're following a cautious approach to supporting visits to our homes.

All visitors are asked to follow our Visitor Protocol, which includes a declaration on arrival, use of PPE, testing and observation of social distancing measures. Each home also has a dedicated Visitor Champion to welcome all visitors and support a successful and safe visit. These measures, along with our high rates of vaccinations for both residents and team members, mean we are able to offer a range of visits including bedroom visits for named individuals, indoor visits in our visiting rooms as well as outdoor and window visits.

We continue to monitor the situation for each home and their local communities and adjust the visiting policy to the current situation, so please check individual website pages for updates or enquire with the Home Manager.

It’s comforting to know that my nan has the best care for her needs and is well looked after. The activities and variety for residents is great, and even those who can’t participate are not forgotten. I love to see the updates posted on social media too, this was particularly comforting during lockdown and a great way of being able to keep in touch with what was being run. I would highly recommend this home.

Carrie M, Granddaughter, about Meyrick Rise Care Home, August 2020

Resident Wellbeing and Happiness

The welfare and safety of residents and team is our number one priority and we recognise that those living in care homes remain vulnerable to Covid-19. That said, regular contact with loved ones is essential for the mental and physical wellbeing of our residents, so we're following a cautious approach to supporting visits to our homes.

All visitors are asked to follow our Visitor Protocol, which includes a declaration on arrival, use of PPE, testing and observation of social distancing measures. Each home also has a dedicated Visitor Champion to welcome all visitors and support a successful and safe visit. 

These measures, along with our high rates of vaccinations for both residents and team members, mean we are able to offer a range of visits including bedroom visits for named individuals, indoor visits in our visiting rooms as well as outdoor and window visitor

 We continue to monitor the situation for each home and their local communities and adjust the visiting policy to the current situation, so please check individual website pages for updates or enquire with the Home Manager.