personal and quality care at Highfield

personal and quality care

Your plan, our action

When you arrive at Highfield, we will work with you to develop a personalised care plan that will include everything from your hobbies, exercise, and dietary preferences, to any health issues you might have. It will determine the level and type of care you receive. This can vary from minimal residential care to full support.

What happens if my care needs change?

Don’t worry, if your needs or preferences change, we’ll change your care plan too. Care plans are monitored on a daily basis and reviewed monthly. Changes are also made if there are significant changes to a resident’s condition.

We try to avoid moving residents from their rooms if possible. However, if a resident’s care needs change – for example, a nursing care resident began to need high level dementia nursing care – it might be necessary to find a placement at a home that can meet these specialist needs.

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