Meet our Home Manager
The best in the business
All our brighterkind Home Managers are highly qualified and extremely experienced. At The Lawns Care Home we have one of the best in the business, Emma Aust.
Name of Home Manager
Emma Aust is our interim home manager
Why did you decide to join brighterkind?
Brighterkind is a fantastic company to work for, I have been part of brighterkind since day one.
What one thing do you enjoy most about your job?
I enjoy meeting the residents listening to their life histories and helping them to enjoy the next chapter of their life in brighterkind.
Your interests outside work
My interests outside of work are spending time with my family. I have a six year old son and we have a shared love of Harry Potter. We also spend time walking Poppy our Dalmation.
Are you a nurse?
I’m not a nurse, however, I have over 10 years of experience working in Healthcare starting as a receptionist and Activity Coordinator then moving over to Home Administrator where I progressed to Area Support Administrator and was then promoted to Regional Support Manager where I now support home teams in delivering the best care and customer experience.
Key qualifications and experience:
NVQ in Management Level 3
What was a defining moment for you?
Being promoted to Regional Support Manager which helps me be part of fulfilling the lives of our residents within brighterkind
Experience – what is your background?
I have over 10 years of experience in Healthcare working my way up from a receptionist to Activity Coordinator then eventually being promoted to Regional Support Manager where I now support home teams in delivering the best care and customer experience.
Do you have any hobbies?
I am a dedicating runner and last year completed the London Marathon. Additionally I completed the Edinburgh Marathon and several half marathons. I enjoy competing in wolf Runs which involves obstacles and a lot of mud!
What do you feel is your biggest achievement – this doesn’t have to be work related
Crossing the line after completing the London Marathon after lots of tough training and preparation!
My favourite brighterkind value from our five values of Keep it simple, Do it from the heart, Make every moment matter, Sort it and Choose to be happy, is...
I’m passionate about living the brighterkind values and my favourite value is “Do it from the heart” I try my best to live by the values and to give the residents a fulfilled life through these
To contact our Home Manager, Emma, call 0116 2448864 or email emma.Aust@brighterkind.com.